Refund policy

Refunds and returns

If you receive a wine that has been damaged in the delivery process or is faulty we will replace it. If you are not happy with your wine purchase for any reason please contact us immediately.

To start a return, you can contact us at trudy@mbms.group. Please note that returns will need to be sent to the following address: PO Box 501 Mount Lawley WA 6929 Australia.

You can always contact us for any return question at trudy@mbms.group.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.